How The Gen AI Private Limited handles information when you visit this website or contact the studio.
When you contact us, we may receive your name, contact details, organisation, message, and any material you choose to share. Our web server may also record technical information such as your IP address, browser type, pages requested, and the time of a request to operate and secure the site.
We use contact information to respond to enquiries, discuss projects, and maintain our business relationship. We use technical records to deliver the site, diagnose problems, and protect it from misuse.
If you send us a brief, reference, or other creative material, we use it to evaluate or carry out the work you discuss with us. Project-specific handling, ownership, confidentiality, and retention may be set out in a separate agreement.
This site loads fonts from Google Fonts. Your browser may connect to Google to retrieve those files. Hosting and infrastructure providers may process the technical information needed to serve this site. We do not operate account signups, payments, or an analytics tracker on this website.
We may share information with service providers who help us run the site or respond to enquiries, and where disclosure is required by law. We keep information for as long as needed for the purpose for which it was received, applicable business records, security, or legal obligations, then delete or anonymise it when appropriate.
You may ask us about the personal information we hold about you, or request correction or deletion where applicable. You can write to the company at the address shown on this page. We may need to verify your identity before acting on a request.
We may update this policy as the site or our practices change. The effective date above identifies the current version.